Frequently Asked Questions
Answers to the most common questions
Getting Started
How do I deposit my pets?
Go to the Deposit page and link your Roblox account. Once linked, our bot will appear in-game at the designated spot. Trade your pets to the bot — they'll be credited to your account automatically.
How long does a deposit take?
Deposits are usually processed within a few minutes once the in-game trade is completed. If your pets haven't appeared after 10 minutes, contact support.
What pets can I deposit?
Any pet with a recognized value in our system can be deposited. Pets with a value of 0 cannot be wagered but may still be tipped to other players.
Coin Flip
How does the coin flip work?
When both players are in a lobby, our server calls an independent random number API to determine the result. The outcome is 50/50 for PvP games. Results are recorded with a verifiable API ID that you can check on the Provably Fair page.
What is the value tolerance for joining a lobby?
When joining a lobby, the total value of your selected pets must be within ±10% of the lobby creator's bet. This ensures a fair match between both sides.
Can I cancel my lobby after creating it?
Yes — you can cancel a WAITING lobby at any time before another player joins. Your pets will be returned to your inventory.
What happens if the game gets stuck in IN_PLAY?
IN_PLAY status means the coin flip is actively processing. This usually resolves within seconds. If it stays stuck, contact support with your game ID.
Rewards & Coins
How do I earn coins?
You earn coins by playing daily (0.1 coins per active day where you wager at least 2 value), hitting 10-day milestones (1 coin bonus), and ranking up through the wager tiers.
What are the wager ranks?
There are four ranks based on your total wagered amount: Fish (0+), Dolphin (50+), Shark (250+), and Whale (1000+). Ranking up earns you coins — 2 for Dolphin, 5 for Shark, and 15 for Whale.
Do daily reward claims expire?
Yes. Both the daily 0.1 coin reward and the 10-day milestone reward expire at midnight UTC on the day they were earned. Rank-up rewards do not expire.
What can I spend coins on?
Coins can be spent in the Exchange shop to acquire pets directly from the platform's inventory, without needing to wager.
Exchange
What is a Wager-Locked pet?
Some exchange listings are marked as Wager-Locked — these are offered at a discounted coin price but require you to play at least one game before the pet can be withdrawn.
Does the daily exchange limit reset?
Yes, daily limits reset at midnight UTC. Each listing has its own daily limit set by the admin.
What happens if the exchange runs out of stock?
The listing will show as Out of Stock and cannot be exchanged until the admin restocks it.
Withdrawals & Tips
How do I withdraw my pets?
Go to My Pets, select the pets you want to withdraw (AVAILABLE status only), and click Withdraw. Our bot will trade them to you in-game. You can only have one withdrawal in the queue at a time.
Can I withdraw a Wager-Locked pet?
No — Wager-Locked pets cannot be withdrawn until you play at least one game with them. Once played, the pet becomes Available and can be withdrawn normally.
How do I tip pets to another player?
Click on another player's avatar in the live chat to open the action menu, then select Tip Pets. You can send up to 10 Available pets at once.
Account & Safety
Watch out for fake bots!
Always verify the bot username before trading in-game. Scammers may impersonate our bot. We will never ask you to trade outside of the designated deposit/withdraw flow.
What happens if I get muted or banned?
Mutes restrict you from chatting. Bans prevent all activity. Both can be temporary or permanent. Contact support if you believe action was taken in error.
Is my data safe?
We store only what's needed to run the platform. Passwords are never stored in plain text. We do not sell user data.
Still have questions? Join our Discord and ask in the support channel.